Privacy Policy

Last Updated: October 21, 2025

At Medanta International Patient Services ("we", "our", or "us"), accessible from https://medanta.international-patient.com/, your privacy is extremely important to us. This Privacy Policy explains how we collect, store, use, and protect your personal and health-related information in connection with our healthcare coordination and international patient services. The website is operated by Nile Medicare Inc., who also own and manage related digital platforms including international-patient.com and its subdomains.

Contact Information

Business Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria

Phone: +91 80760 36335

Email: care@international-patient.com

Website: https://medanta.international-patient.com/

Authorized Partnership Disclosure

Nile Medicare Inc. are authorized Medical Value Travel (MVT) partners of Medanta. As official facilitators, we coordinate closely with Medanta to assist international patients in accessing world-class healthcare services. This partnership enables us to provide comprehensive patient support and ensures compliance with applicable healthcare standards and regulations.

Information We Collect

  • Personal Information: Name, email, phone number, and other contact details that you voluntarily provide through our platform.
  • Health Information: Medical records, reports, diagnostic details, and communications shared for consultation, second opinions, or appointments. All health information is handled with strict confidentiality.
  • Technical Data: Automatically collected data including device type, browser, IP address, time of access, and website usage analytics.
  • Cookies & Tracking: We use cookies and similar technologies for website functionality, performance analytics, and advertising purposes including Google Ads remarketing and conversion tracking. Sensitive health information is not used for advertising or ad targeting in compliance with Google Ads policies.

How We Use Your Information

  • To coordinate healthcare appointments, travel, and consultation services.
  • To respond to inquiries and provide patient support.
  • To analyze and improve website and service quality.
  • To display relevant advertisements and measure their effectiveness based on anonymized data.
  • To comply with legal, regulatory, and healthcare confidentiality requirements.

Google Ads Remarketing & Advertising Disclosure

  • We utilize Google Ads features such as remarketing and conversion tracking.
  • Google and third-party vendors may display our ads across the Internet based on your previous interactions with our website, using cookies and anonymous identifiers.
  • No personal medical or sensitive health data is used for ads targeting.
  • You can manage or opt out of Google’s ad tracking via Google Ads Settings or the Network Advertising Initiative opt-out.

Sharing and Disclosure

  • Personal and health data is never sold or rented.
  • Information is shared only with authorized medical staff, partner hospitals, or trusted service providers under strict confidentiality agreements.
  • We comply with legal and regulatory data disclosure requirements as necessary.

Data Security

  • Data security is maintained through encryption, secure servers, controlled access, and routine audits.
  • Access to sensitive patient information is restricted to authorized personnel only.

Your Rights & Choices

  • You may access, correct, or request deletion of your personal data consistent with applicable laws.
  • You may revoke consent for processing or opt out of marketing and remarketing communications at any time by contacting us.
  • Please contact care@international-patient.com or call +91 80760 36335 to exercise your rights.

Cookies Policy

  • Cookies are used for site operation, analytics, and personalized advertising.
  • You may control cookie preferences via your browser; disabling cookies may impact website functionality.

External Links

Our website may contain links to third-party healthcare providers and services not controlled by us. We are not responsible for their privacy policies or practices.

Policy Updates

We reserve the right to modify this Privacy Policy periodically. Updated versions will be posted online with an updated effective date. Continued use of our site after such changes confirms your acceptance.