Terms of Service
Last updated: October 21, 2025
Welcome to Medanta International Patient Services (“we,” “our,” or “us”). By accessing and using this site (https://medanta.international-patient.com/) and its services, you agree to these Terms of Service. Please read carefully. If you do not agree, please do not use our services.
1. Service Description and Eligibility
- We provide medical tourism facilitation, patient coordination, and healthcare consulting. Medical care and treatment decisions are always made by licensed Medanta physicians.
- Our services are intended for users aged 18 or above, or with the appropriate legal guardian consent. Users must provide accurate and complete information.
2. Medical Information Disclaimer
Content on this site is informational and does not substitute professional medical advice or diagnosis. No guarantees of medical outcomes or success are made. We comply with all healthcare regulations and Google Ads healthcare policies.
3. Advertising Compliance
Our website and marketing activities abide by Google Ads policies and healthcare advertising laws. Sensitive health information is not used for targeting or remarketing beyond permitted data analytics and user consent. Marketing messages are sent with user consent and include easy opt-out options.
4. User Obligations
Users agree not to misuse the site, disrupt services, or submit fraudulent or unlawful information. Sensitive personal health information should not be shared through unsecured channels.
5. Third-Party Provider Coordination
Medanta and affiliated healthcare partners provide direct medical services. We act as facilitators and disclaim responsibility for their performance. You are advised to verify any provider’s credentials independently.
6. Payments and Refund Policies
Fees and payment terms are transparently communicated. Third-party providers control refunds and cancellations. We disclaim liability for any third-party imposed changes.
7. Intellectual Property
Website content and trademarks are property of Medanta International Patient Services or its licensors and protected by law.
8. Limitation of Liability
Services and websites are provided “as-is” with no guarantee of uninterrupted service. Liability for incidental or consequential damages arising from site use is disclaimed.
9. Indemnity
Users agree to indemnify and defend Medanta International Patient Services from claims arising from violation of these Terms or misuse of services.
10. Google Ads Requirements
We comply with Google Ads healthcare advertising standards, including certification and transparency. Remarketing and conversion tracking only utilize anonymized data as per Google’s policies.
11. Changes to Terms
Terms of Service may be updated; changes will be posted with revised date. Continued use means acceptance.
12. Authorized Partnership
Nile Medicare Inc. are authorized Medical Value Travel (MVT) partners of Medanta. This partnership allows facilitation of international patients while maintaining regulatory and healthcare compliance.
13. Contact
Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria
Phone: +91 80760 36335
Email: care@international-patient.com